Shipping policy

At QUEENS&GODS, we're thrilled to offer you FREE shipping on every order, making it easier for you to enjoy our products.

Quick Shipping Details:

  • Processing Time: 1-3 business. During busy times like holidays, it might take up to 7 days, but we always work hard to keep it speedy.
  • Delivery Time: Once we ship, how fast it gets to you depends on where you live. We've got estimates for different countries, so you'll know when to expect your goodies.

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

Croatia

1-3 business days

United States

5-10 Business days

European Union

3-7 Business days

 

Max delivery time – 20 business days.

*This doesn’t include our 1-3 day processing time.

*All shipping times exclude clearance/customs delays

Remember, busy seasons can slow things down a bit, both for us and the postal folks, and sometimes things like customs can add a bit of a wait.

Got Your Details Right?

Make sure you give us the full and correct shipping info at checkout. If something's off, we'll try to reach out to fix it within 3 days. If we don't hear back, we might have to cancel the order to avoid any mix-ups.

Made a typo? Just shoot us an email at info@queensandgods.com within 24 hours, and we'll do our best to sort it out.

If Things Get Delayed

We always aim to get your order to you on time, but now and then, stuff outside our control can cause delays. Whether it's the weather or a hiccup with the courier, we'll stay on top of it and keep you updated.

Lost or Missing Packages?

It's rare, but if a package goes missing after we've sent it off, let us know at info@queensandgods.com. We'll work with you and the courier to track it down. If it turns out to be lost or stolen, we'll guide you through what to do next, though these situations are outside our refund policy.

Staying Updated

We might tweak this shipping policy now and then, so checking back before you order is a good idea. By buying our products, you're saying you're okay with this policy and any changes we might make.

Questions or concerns? We're just an email away at info@queensandgods.com.